Gamification – iPushSales Help Desk

Can I use my own domain for running the control panel?


Yes, you can integrate the control panel (coupon builder, statistics, etc) into your own website. We have 2 options for integrating the control panel: 1) Iframe login You can download HTML-files from our control panel to install the iframe...

Can I use my own domain for displaying the coupons?


Yes, you can connect to your own coupon domain, rather than using our provided coupon domain names. This service is a payed service and costs 399 USD/year for a single domain license. How does it work? - Buy your own coupon domain name...

In which countries and languages does your platform work?


Our platform works globally. The control panel and coupon language can be set to the following languages: -...

Do I need webhosting?


No. All IPushSales services include secure, quality cloud server webhosting for your online coupons. IPushSales uses the best servers, networks and a global CDN to ensure your mobile coupons work reliable and fast. SLA We have an SLA gold...

Can I upload my own barcodes or QR codes to my coupons?


Yes, if your account is in advanced mode. You can enable the advanced coupon builder in the Settings-page (menu). In advanced mode you can choose more advanced validation methods: - You can show barcodes on the coupons in any format (QR,...

What are the image upload specifications?


There are several image upload possibilities in our coupon builder in which you can insert your own images. You can find an overview of all images and their specifications below. Coupontools supports transparant PNG...

What is the difference between campaigns and coupons?


In our price lists and control panel we use the term "campaigns" instead of "coupons". That's because, besides coupons, we also offer a loyalty card solution, scratch and win offers. You can build multiple campaigns for your...

Can I use protected single use coupons?


Every coupon has a default multi-use coupon URL e.g. digicpn.com/p/abcdef. This method offers a basic protection based on a cookie in the consumer's device. Consumers can forward their coupon URL to friends or use the same coupon on...

What is coupon retargeting and how does it work?


Retargeting, also known as remarketing, is a form of online advertising that can help you keep your brand in front of bounced traffic after visitors leave your website. Retargeting is a cookie-based technology that uses a simple Javascript...

Can a customer trace the business location from his current location in Google Maps?


Yes, we offer several solutions for locating the coupon redeem location. 1. On the coupon You can add a location icon or button on the coupon and you can add unlimited locations for every coupon. These settings are connected to the "Coupon...

Can a consumer share a coupon to social platforms like Facebook, Twitter, Whatsapp?


You can enable/disable the sharing options per coupon layout. When enabled, the consumer can share the coupon to his friends by using Facebook, Google, Twitter, Whatsapp, Viber or Skype. Please note: Sharing is automaticly disabled for...

Can I use my own SMS/Texting provider for distributing the coupons?


Yes, we can integrate your SMS/Texting provider of choice free of charge. See the list below for all the SMS gateways we currently support. How to proceed? We only integrate SMS gateways for customers, not for trial accounts. You...

Can I use any payment gateway to integrate into the coupons?


We offer a solution where you first need to buy the coupon to be able to redeem the coupon. This solution can be used for selling tickets or vouchers. We offer a ready-to-use integration with PayPal and you can integrate your own payment...

How to use beacons in combination with mobile coupons?


What are beacons? The term iBeacon and beacon are often used interchangeably. iBeacon is the name for Apple's technology standard, which allows mobile apps (running on both iOS and Android devices) to pick up signals from beacons in the physical...

WHAT IS THE MOST EASY TO USE VALIDATION METHOD?


The most easy validation method is a combination of QR code validation and mobile device validation. Mobile device validation This validation method adds a validation button to the coupon. You can enter the validation password to validate...

IS YOUR SPIN & WIN COUPON COMPATIBLE WITH ALL BROWSERS?


Our Spin & win coupon is based on HTML5 which older webbrowsers do not support. Therefore our Spin & Win coupon may not be compatible with older browsers. When a browser is not compatible, a warning will appear in the browser with the...

WHAT'S THE DIFFERENCE BETWEEN CLAIMING, REDEEMING AND VALIDATING?


Claiming You can set a claim action on our coupons which consumers must perform before they can claim (= use) the coupon. We offer the following claim actions: Share coupon on Facebook Enter a promotional code Install an app Watch...

Is there a setup fee?


No, there's no setup fee for any of our plans. You can start and end your monthly payments at any time!

Do you also offer design services?


Yes, we do. Your company doesn't have a designer or you don't have the time to design coupons yourself? No problem, We have outside design team that can support you and build the coupons you need! We will generate a unique coupon layout for...

HOW CAN A CONSUMER OPT-IN IN IPushSales?


There are several ways to opt-in for a coupon. 1) claim method: data capture Enable the "Consumer need to agree with terms and conditions" The result will look like this:   2) Social login -> data capture...

Do I need to publish my app again if I want to add more coupons?


No, you don't need to republish your app again to manage the coupons. From the controlpanel you can add or remove more coupons to the app directory. You can also temporarily disable a specific coupon and you can manage the categories. Changes...

Can I cancel my account at any time?


Yes, you can. If you ever decide that Coupontools isn't the best Couponing Platform for your business, you can simply cancel the account payments within the control panel. You can start/stop the monthly payments at any time!

IS THERE A LIMIT ON THE COUPONS I CAN DELIVER PER CAMPAIGN?


We don't have a limit on the coupons you can deliver per campaign. We do have a fair use policy. For every campaign (coupon) you distribute, you can have 2500 claims per month. If you have more claims, we charge 0.002 dollar for every claim...

WHERE CAN I DOWNLOAD THE 'VALIDATION APP'?


Our platform has a validation app which allows you to validate our coupons. Here you can download our validation app. Google play store: https://play.google.com/store/apps/details?id=com.app.p3583AC Apple...

How do I send text (SMS) messages to US receivers by using Twilio?


First you need to create an account at Twilio.com and link the API with our coupon platform. International support for Alphanumeric Sender ID In some countries, like US, there is no support for Alphanumeric Sender ID, meaning that you can only...